Privacy Policy

At Golden Triangle Holiday Tours, your privacy is a cornerstone of our relationship. This policy explains how we collect, use, and protect your personal information when you use our website or book a tour.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in our tours, make a booking, or contact us. This may include:

• Identity data: name, nationality, date of birth, passport details (for travel bookings).
• Contact data: email address, phone number, mailing address.
• Payment data: credit/debit card details, UPI ID, bank account (processed securely via third-party gateways).
• Travel preferences: dietary requirements, mobility needs, room preferences, interests.
• Technical data: IP address, browser type, pages visited on our site.

2. How We Use Your Information

We use your data for the following purposes:

• To process and confirm your tour bookings.
• To communicate with you about your itinerary, updates, or changes.
• To personalize your experience (e.g., special requests).
• To improve our website and services (analytics).
• To comply with legal obligations (e.g., invoicing, guest registration forms required by hotels).
• To send you marketing communications only if you opt in. You can unsubscribe anytime.

3. Sharing Your Information

We may share your data with trusted partners necessary to fulfill your travel arrangements:

• Hotels & resorts – to secure your accommodation and any special requests.
• Transport providers – car rental companies, drivers, railways, or airlines.
• Guide agencies – to arrange knowledgeable local guides.
• Payment processors – for secure transaction handling (we do not store full card details).
• Government authorities – if required by law (e.g., immigration forms).

All third parties are contractually bound to keep your data confidential and use it only for the specified service.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption, and internal access to data is restricted to authorized personnel only.

5. Retention of Data

We retain your personal information for as long as necessary to provide services and fulfill the purposes described in this policy, or as required by law (e.g., tax records: 7 years). After that, your data is securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Correction: update inaccurate or incomplete information.
• Deletion: ask us to delete your data (subject to legal exceptions).
• Objection / restriction: limit how we use your data.
• Data portability: receive your data in a structured, machine-readable format.

To exercise these rights, please email us at privacy@goldentriangleholidays.com. We will respond within 30 days.

7. Cookies & Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can control cookies through your browser settings. Third-party services may also place cookies; their use is governed by their own privacy policies.

8. International Transfers

As a global tour operator, your data may be transferred to and processed in countries other than your own (e.g., India). We ensure appropriate safeguards are in place to protect your data.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If you become aware that a child has provided us with information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the "Effective" date. We encourage you to review it periodically.

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If you have any concerns or questions about your privacy, please contact our Data Protection Officer at dpo@goldentriangleholidays.com or write to us at:

G-42, Heritage Street, Jaipur, Rajasthan 302001, India

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